What types of watches does Swiss Gallery offer?
We offer a wide selection of luxury Swiss-made watches from renowned brands such as Rolex, Patek Philippe, Richard Mille, and more. Our collection includes both classic designs and modern innovations, ensuring that there’s a perfect timepiece for every watch enthusiast.
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How do I place an order?
Placing an order on Swiss Gallery is easy! Simply browse our collection, select your desired watch, and add it to your cart. Follow the checkout process to provide your shipping details, payment information, and complete your order. You will receive an email confirmation once your order is placed.
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What payment methods do you accept?
We accept major Bank Tranfers, PayPal, and other secure online payment options. All transactions are encrypted for your security.
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Do you offer free shipping?
Yes, we offer free standard shipping on all orders within the United States. We also offer expedited shipping options for faster delivery, which will be available at checkout.
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How long will it take to receive my order?
Standard shipping typically takes 3-5 business days for delivery within the U.S. Expedited shipping options are available at checkout for faster delivery (1-3 business days).
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Can I return or exchange my watch?
We accept returns and exchanges within 30 days of purchase, provided the watch is in its original, unused condition. Please contact our customer service team for further instructions on returns or exchanges.
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Is my personal information safe when I shop at Swiss Gallery?
Yes! We take your privacy and security very seriously. Our website uses SSL encryption to protect your personal and payment information. We never share your data with third parties without your consent.
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Do you offer warranties on your watches?
Yes, each watch sold on Swiss Gallery comes with the manufacturer’s warranty. Depending on the brand, warranties typically range from 2 to 5 years. Please refer to the specific watch’s warranty details when purchasing.
How can I contact customer service?
If you have any questions or need assistance, feel free to contact our customer service team at info@swissgalleryca.com. We are available Monday to Friday, 9 AM – 6 PM (EST), and will respond as quickly as possible.
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Do you offer gift cards?
Yes, we offer gift cards in various denominations. They can be used on any watch purchase at Swiss Gallery. You can purchase gift cards directly through our website.
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Can I track my order?
Yes! Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your order through the carrier’s website.